KICKAPP

Help and support

Need a hand with KICKAPP? Email jamie@kickapp.tech and we'll get back to you, usually within a day.

Can't sign in?
Tap “Forgot your password?” on the sign-in screen, or sign in with Apple or Google if that's how you joined.
Joining a group
Ask your organiser for the join code or link, or search Find a game and tap Request to join.
Paying for a game
Tap Pay on the game. Card payments go to your organiser through Stripe. For a refund, ask your organiser; they'll arrange it with us.
Someone's being abusive
Press and hold their message to report it or block them. We review reports within 24 hours.
Delete your account
Profile → Delete account. More about deleting.

Matchday Tech Co. Ltd · Last updated 6 November 2026